AI in Customer Support is Broken. Here’s the Real Reason Why.
We’ve all been there. Trapped in a digital maze, furiously typing "speak to a human" into a chat window that simply replies, "I'm sorry, I don't undersWe’ve all been there.…
We’ve all been there. Trapped in a digital maze, furiously typing "speak to a human" into a chat window that simply replies, "I'm sorry, I don't undersWe’ve all been there.…
We’ve all been there: stuck in a long queue, on hold for what feels like an eternity, or navigating a labyrinth of confusing government websites just to get a simple…