AI in Customer Support is Broken. Here’s the Real Reason Why.
We’ve all been there. Trapped in a digital maze, furiously typing "speak to a human" into a chat window that simply replies, "I'm sorry, I don't undersWe’ve all been there.…
AI Tourism Customer Service
We’ve all been there. You’re trying to change a flight booking and find yourself stuck in a seemingly endless phone queue, listening to hold music. Or perhaps you’re already on…